Frequently Asked Questions (FAQ)

Shorter list of who we won’t ship to.

• We DO NOT ship to AK, CA, HI, NJ, NY, OR, or RI.

No, unfortunately not. Due to the rising cost of freight to get it to your house or your nearest terminal, it doesn’t make sense for you the customer to spend that much on shipping to have 1 item arrive.

Yes, you may, just know there is a minimum of $10 delivery charge for local delivery to the Omaha and Lincoln Metro Areas.

• Shipping varies on many factors. Some of these are the following but are not limited to: destination zip code, weight, size, # of pallets, use of the lift gate, delivery to your local residence, etc
• We have a minimum shipping price of $100 regardless of how far the delivery driver is. It then increases from there primarily based on weight.

No, we do not accept any returns. If you have any questions on this, please email sales@twistedthunder.com

Go to this Wholesale link. This will give you all CASE ONLY prices, meaning the price to purchase the whole case (of the same product) for a bulk/discounted price.

All items come with a “packing” number shown on the box that describes how they come from China. This informs us how many items are in the box (from that one item).

Example, if Gorilla Warfare is showing “4 to 1” or “4/1” – that doesn’t mean it’s April Fool’s Day! It means that there are 4 items of the same product in that case you’re buying; 4 pieces of Gorilla Warfare. If artillery shells are packed “4/24”, this means the CASE comes with 4 “kits”, “sleeves”, or “boxes” of 24 shells each, totaling 96 shells in a case.

If you don’t see it on the website! Just send a message to sales@twistedthunder.com if you can’t find the answer here.

This year will be especially challenging mostly due to the nationwide shortage of product. The shipping out of state order deadline will be 6/25 in order to guarantee delivery by the 4th. 

The deadline to order product in Nebraska for local delivery, and guarantee delivery by the 4th, is July 3rd by 12:00pm CST.